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- General Information
- Frequently Asked Questions
Frequently Asked Questions
How much do prints cost?
Are you using your own print file to create a custom print? Our order page has an interactive quote tool where you can receive instant pricing after entering your unique job specifications.
Are you looking to browse our premade stationery designs? Flat per piece pricing can be found for each design in template gallery.
For help receiving a quote please feel free to email in your order specifications to our customer service team at firstname.lastname@example.org.
What paper should I use?
We offer a wide range of different paper stocks suitable for many types of print projects! You can request a free sample pack of our available stocks here.
For a paper recommendation, please contact our customer service team by phone, 877-228-7768, or by email, email@example.com, with a description of your project.
When will I get my prints?
We offer a range of turnaround speeds. All turnarounds are based on business days and we allow you to choose your delivery date at checkout. Our 7-day delivery option starts at just $7.70 on all orders. All available options can be found here.
What is the business day cut off time?
Our business day cut off time is 5pm EST for all delivery options, except our 1-day service. Our 1-day business day cut off time is 2pm EST.
Can I get a sample of my order first?
We offer free hard copy proofs with any paid order. Payment must be provided to release the proofs to process. Learn more about our proofing options here.
What does "full bleed" mean?
"Full bleed" is when your design prints all the way to the edge of the print without any white border. You can find a more detailed explanation of full bleed setup here.
What if I have a problem with my order?
If you have a problem with your order, we are happy to work with you to address your concerns. Please contact us, with your order number, at firstname.lastname@example.org.
Do you have a wholesale discount program?
To learn information about our Frequent Customer Discount Program please email email@example.com.