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- General Information
Free Hard-Copy Proofs
Free proofing options are available with any order. You will find these options on the Checkout page. Payment must be provided before a proof begin processing. By selecting “Pay Later” at checkout, your proofs will not begin processing. Once your proof is received, you may approve the order online, email in changes to email@example.com, or request to cancel for a full refund. Order delivery dates cannot be determined until your proof is approved.Request a Free Sample Pack
The Proofing Process
Our free hard copy proofs take an estimated 5-7 business days to arrive once the order is placed. We offer an expedited hard copy proof for $40 to be delivered within 1-2 business days. We recommend opting for a hard copy proof to test the following:
- Color Outcome
- Photo Clarity
- Paper Selection
Additional hard rounds of hard copy proofs are available for a flat $10 fee.
Our free online proofs are sent via email within 1 business day once the order is placed. We recommend opting for an online proof to test the following:
- Spelling Errors
- Grammar and Punctuation
- Cut lines
How To Approve Your Proofs
There are several ways to approve your order for printing after receiving your proofs. If you need to make changes to your order before approving it for printing, you'll need to email or call our Customer Service Team. If you want to approve your order as is, you can simply log into your CatPrint account and approve your order for printing right from your Account Dashboard!
Please follow the instructions below to learn how to approve your proofs online:
1. Find Your Order
The simplest way to find your order is to look at the list of Recent Orders on your Account Dashboard. This is the view that will automatically show when you log into your CatPrint account. You can also use the menu on the left side of your Account Dashboard to go to the "Orders" tab and search by order number.
2. View Order Details
Next, you'll need to open up your order to view the details and order summary. As long as your order is "waiting for approval" (meaning that the online or hard copy proof has been sent), you'll see a button at the top reading: Approve Order.
3. Approve Order
When you're ready to approve your order for printing, select the "Approve Order" button. You should then see a pop-up confirming that your order has been successfully approved.